Information questions

Frequently Asked Questions

What are your accepted payment methods?

We accept major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for secure online transactions.

What is your return policy?

We offer a hassle-free return policy. If you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please make sure the item is in its original condition and packaging.

How long does shipping typically take?
  1. Our standard shipping typically takes 3-7 business days for domestic orders. International shipping may vary depending on the destination, usually ranging from 7-14 business days. Please note that these timeframes are estimates and can be affected by factors beyond our control, such as customs procedures or unforeseen delays.

Will you restock items indicated as “out of stock?”

We make every effort to restock items that are indicated as "out of stock." However, availability and restocking timelines can vary depending on the specific product and supplier. We recommend signing up for product notifications or joining our mailing list to stay informed about restocks and new arrivals.

Do you offer gift wrapping or personalized messages?

Yes, we offer gift wrapping services for a special touch. During the checkout process, you can select the gift wrapping option and include a personalized message. Our team will ensure that your gift is beautifully wrapped and accompanied by your heartfelt message. You can also request for special engraving on the blades as well.

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